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top77 Privacy Policy For Your Account

The top77 Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

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PRIVACY HELP

Where To Send A Privacy Request

A clear contact route helps you act on this Privacy Policy without searching through the lobby. Send an account-data question through our account support desk after signing in, or use the cashier support path when a DANA, OVO, GoPay or QRIS reference is involved. Include your registered phone detail, request type and receipt reference so we can match the correct record. We may ask you to confirm account ownership before discussing private data.

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Account support desk

Use the signed-in support route for access, correction or deletion requests. We compare your account step and registered contact detail before disclosing data or changing a privacy setting.

Cashier status path

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, attach the payment reference. We use it to locate the matching status without asking for a wallet password.

Device access check

If a phone or browser is no longer yours, tell us through support and sign out from that device. We can assess the session, confirm ownership and help protect the account.

DATA CONTROLS

Six Privacy Controls Behind Your Account

Our privacy process follows the account actions you can recognise: create an account, verify a phone, sign in, use a wallet and contact support.

Account details

We collect the contact and verification details needed to open and protect your account. A clear phone verification step helps us distinguish your request from an unknown sign-in attempt.

Payment references

DANA, OVO, GoPay and QRIS data is handled as payment status and reference data. Bank transfer records can identify BCA, BRI, Mandiri or BNI as the selected rail.

Cookies and sessions

Cookies can remember a signed-in session, language choice and security preference. Clearing browser storage may sign you out, but it does not erase records already required for account support.

Device signals

We may use browser, phone and connection signals to identify unusual access, protect the account and investigate a disputed session. We do not treat those signals as your wallet password.

Retention approach

We keep personal data only while it serves account security, payment reconciliation, support or a legal duty. When a record is no longer needed, we remove it or reduce its link to you.

Change requests

Ask us to access, correct or delete eligible data through the signed-in support desk. Where local law permits, we explain any limit before completing a request or retaining a necessary record.

Privacy Policy Questions About top77

These Privacy Policy answers address the account and wallet questions we hear most often. They are written for your next step: checking a record, changing a permission, securing a device or contacting us with enough detail to locate your request.

The top77 Privacy Policy covers account contact details, phone verification, sign-in events, device signals, cookie choices, support messages and payment references connected with your account.

No. We use the payment status and reference needed to match your request, not your wallet password. A receipt or reference helps us investigate a cashier question without asking for secret wallet credentials.

Sign in and contact the account support desk with your registered phone detail and the data request you want to make. We confirm account ownership before discussing private account records.

Yes, you can request a correction or deletion through signed-in support. Where local law permits, we complete eligible changes; records needed for security, payment reconciliation or a legal duty may remain.

Device and browser signals help us detect an unusual sign-in, assess a disputed session and protect your account. They do not give us your wallet password, and they are handled for defined security purposes.

Cookies can retain a session and selected preferences. You can clear or restrict them in your browser, but doing so may sign you out or require repeated privacy and account choices.

Use the signed-in account support desk for personal-data requests. If the concern involves DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, use the cashier support path and include its reference.

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